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by Multiple Speakers

December 16 2020

Please join FCC's special event with French Chamber of Commerce in Japan on Wednesday, December 16th - Design Thinking Committee

Venue: L'Espace @ CCIFJ

Nihonbashi Honcho YS Building 1F, 2-2-2, Nihonbashi Honcho, Chuo-ku 103-0023 Tokyo

Date: December 16th, 2020

Fee (Offline): 4,000 yen for members, 8,000 yen for non-members

Fee (Online): 2,000 yen for members, 3,000 yen for non-members.

RSVP: Please RSVP by December 10 as seating is limited.


  • 18:00 Door open
  • 18:30 Presentations, Q&A and free discussion
  • 19:30 Networking cocktail
  • 20:30 End of Evening

GAISHO has been famous for decades all over the world and played a major role in the development of department stores and luxury brands in Japan. But while brands and department stores are reviewing their policy towards VIP, a new type of luxury client is arizing that doesn’t wish anymore for the traditional GAISHO style.
In 2020, with the new age of VIPs and more the "e-VIPs”, with COVID having us re-think our shopping behavior, it is not anymore about a dual market (shops vs e-commerce), all are merging in a NEW RETAIL, a way to think globally the user experience and brand recognition. 3 professionals will be sharing their observations and views on how luxury business is caring for its customers, including the influence of COVID on the clients’ behavior and brands' fidelity.

About The Speakers

Picture of Alain

Alain Soulas

Founder- president of Labellevie Group

Labellevie group: Gilt & Gladd/ K2-world/WARPJAPAN
58 years Old. French trade advisor board in Japan. Former General manager of French Chambers of Commerce. Entrepreneur and founders of a dozen of companies based in Japan, China and all over the world, specialized in retail E-commerce, communication and public relation. Labellvie & The independents: group: 400 M Euros Turnover, 600 employees: Tokyo, Shanghai, Seoul, HK, Paris, London, NYC, Milan, Dubai

Picture of Charles

Charles Hoel

Creative Director and Partner, Blondie Limited
Creative Director and co-founder of Blondie Agency in Asia, a creative consultancy for Fashion, Luxury and Beauty brands with offices in both Europe and Asia,(Cartier, Louis Vuitton, Hermes, Shiseido…) We accompany brands on a strategic and creative level on a variety of projects, ranging from eCommerce, to Social Strategy, content creation and their transformation in an age of Artificial Intelligence.

Picture of Nao

Nao Sato

CEO, Warp Japan KK
CEO of Warp Japan KK And Jury at Awwwards we are a digital Agency that help global companies and Japanese companies for their Digital strategies. One of our strength is the understanding of Japanese and foreign digital behavior differences and cultural differences .We make sure to match both needs and propose something perfect based on your needs.

≫ Our Events Sanitary Procedures ≪

This event will also be available on Zoom. If you register for "Online Attendance", an invitation will be sent to the email address you provided when you registered for the event. (Please note that the invitation will be sent the day before the event.) Enter your Meeting ID and password to join the event. (Please make sure you enter the correct email address when you register for the event, as you will not receive an invitation.)